Cancellation and Refund Policy for Evergreen Sabji Bazar
**Cancellation and Refund Policy**
Thank you for shopping at Evergreen Sabji Bazar. Please read this policy carefully. This is the Cancellation and Refund Policy for purchases made through our mobile application using Razorpay as the payment gateway.
**Cancellation Policy:**
- **Orders can be canceled:** Orders can be canceled anytime before they are dispatched for delivery.
- **Cancellation Process:** To cancel your order, please log in to your Evergreen Sabji Bazar account, navigate to your order history, and select the option to cancel the order.
- **Refund Eligibility:** Once canceled, refunds will be processed through Razorpay to the original payment method used for purchase.
**Refund Policy:**
- **Refund Initiation:** Refunds for canceled orders will be initiated immediately through Razorpay.
- **Refund Processing Time:** The time taken for the refund to reflect in your account may vary based on the payment method and bank processing times.
- **Contact Us:** If you have any questions about our cancellation and refund policy, please contact our customer support at dineshkumar55085@gmail.com.
**Disclaimer:**
- **Third-Party Payment Gateway:** Refunds are subject to Razorpay’s terms and conditions. Evergreen Sabji Bazar is not liable for any delays, discrepancies, or disputes related to refund processing by Razorpay.
- **Policy Changes:** Evergreen Sabji Bazar reserves the right to modify or amend this policy at any time. Updates will be effective immediately upon posting on the app.
By placing an order through Evergreen Sabji Bazar and using Razorpay as the payment gateway, you agree to abide by this Cancellation and Refund Policy.